With our quality management system at Fraunhofer IMS, we sustainably increase the satisfaction of our customers. Establishing quality management primarily means defining quality-relevant processes, defining responsibilities and evaluating risks and opportunities. Complex processes become comprehensible for customers and employees alike - this principle is lived by all employees at Fraunhofer IMS. The result is consistent quality that is not only reliable and verifiable, but also highly efficient. It is our goal to continuously develop our processes by consistently integrating the quality management system.